Review about Easy CGI - completed on 2006-01-12 - by Jason Chaing
General Impression While embarking upon a mission of evaluating and choosing a web hosting provider that will most suit the needs of your particular business on the Internet, you place different emphasis on each of data center issues, whether it is connectivity, customer service, reliable network, control panel, etc. But whichever of those seems the most crucial for you, it is important that the whole hosting environment has been expertly planned and integrated. Thus, if you take general facilities evaluation seriously, you should check Easy CGI out, for they seem to be a winning combination of generous web space, useful features and signature customer service at a competitive price.
They claim to offer "n+1" redundancy, which implies fully fault tolerant environment due to primary and secondary back-up solutions for all critical components. This applies to power, fire prevention, and heating, ventilation, and air conditioning systems. Furthermore, you will be guaranteed duplication and segregation of all primary components. Let alone round-the-clock support to back your online business by addressing technology issues any time there is a necessity to. We just didn't like the only fact that the toll-free support isn't provided to the average user. Still, in the framework of evaluation of current industry co-location standards, Easy CGI is able to manage your data for optimal availability and access, low operation costs, and fast return on your investments. They are really worth a shot.
Contact Information and Support Contact by phone (24 hours/day)
Toll Free: 1-866-EASY-CGI (1-866-327-9244)
Local: 845-920-0100
Contact us by email (24 hours/day)
General Questions: mail@easycgi.com
Billing Questions: billing@easycgi.com
Technical Questions: support@easycgi.com
Contact by Fax
Toll Free: 1-800-801-8350
Local: 845-735-1097
Contact by Mail
Easy CGI
2 Blue Hill Plaza, 1st Floor
PO Box 1614
Pearl River, NY 10965
Jason Chaing for web-hosting-top.com, 01/12/2006
Coupons/Promotions
Code offered by Easy CGI [Coupon code/Promo Code easycgi.com]
Coupons Code/Promotions
Valid until
Incredible unique promotion from easycgi.com (windows specialized web hosting company) for web-hosting-top.com visitors, landing page: www.web-hosting-top.com/easycgi-discount You pay ONLY $1.99/mo for the first three months on any of their Shared Hosting plans. (Instead of $7.96!)
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Web services details about Easy CGI [provided by paid service from Alexa Web Information Service]
Contact Information for Easy CGI
Owner:
Easy CGI
Site Title
Easy CGI
Site Description
Offers NT ecommerce website hosting with support for ASP, CGI, Frontpage Extensions. Also provides dedicated servers, colocation and domain name registration.
We offer Shared Web hosting plans to fit any budget as well as Virtual Dedicated/Private Servers (VPS). Our state of the art Data Center and Co-location facilities boast Dell PowerEdge servers with backup and redundancy that can't be beat. Every Easy CGI hosting plan comes with 99.9% uptime and 30 Day Money Back Guarantee. All customers receive 24/7 customer support.
Customer Testimonial for Easy CGI:
"Specializing in seminars on web site promotion, I'm often asked during the FAQ session, who I trust most when it comes to web hosting. Since I found myself in Easy CGI client-oriented and business-driven environment 2 years ago, I always recommend it for incredible connectivity and speed of data maintenance. It's not so simple to get across such level of professional integrity as Easy CGI features ... I mean that"
Robert Lindauer ( Rlindauer at LindauerConsulting(dot)com ) at: 2008-04-28 Time Hosted: 1 to 2 years General Rating note:
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94 out of 102Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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I am a consultant who works with several clients, and hosts.
EasyCGI offered relatively inexpensive hosting, so I set up several clients with them. At first they were decent, but as time went on, they began having a number of problems. The problems they had weren't horrible (downtime, failing web usage reports, failing web e-mail, etc.. ), but it was very difficult to get them resolved. I understand that mistakes happen, and I could have lived with them if they had been fixed on a timely basis, and didn't keep recurring. Unfortunately, they were almost never resolved on the first call, and sometimes kept occurring even after they assured me that they had fixed the problem.
The main reason not to host with them, however, is that once you have signed up with them, they make it extremely difficult to transfer your domain name away from them, and to close your account.
The final straw occurred recently -
I still have one client that I host with them. It looked like I was being double billed for them but on further investigation, I found out that they have been billing me for an account I closed two years ago, and they are refusing to refund my money. I had notified them several times (by e-mail and phone) in Feb 2007 to transfer the domain name, and close the account. Despite confirming that they were going to close the account via phone, customer service still billed me for this account.
I can recommend WebHosting.net or 1and1.com
In my experience, they are both less expensive, have fewer problems, and have superior customer support (by a LOT!!!). As an extra bonus, they have never made it difficult to transfer a domain name, or billed me for services I canceled - and then refused to return my money - like EasyCGi did.
Hatake ( hlchin77(at)hotmail(dot)com ) at: 2008-04-16 Time Hosted: 6 mo. to 1 year General Rating note:
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53 out of 54Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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I've subscribe to easy cgi hosting for almost 5 months. Guess what? The hosting is not reliable at all.
1. Downtime is quite frequent, it's kinda irritating (2 mins in every 10 hours, roughly).
2. They packed too many hosting account in one server. You can always see "System.Out of memory exception". If this error happens, they need to reset your application. If they don't, you will never able to fix it.
3. Talking about fixing the errors, they do provide a 24/7 answering machine asking you to leave a message. If support is needed urgently, I would recommend you to forget about it, get a cup of coffee and hope there is a luckly guy who managed to call up the support and reset it. It will then solve the issue for that particular server if it happens that you are hosting in the same server as the lucky guy.
That is all and if you think I'm kidding, go ahead and try. You will definitely regret it.
If you believe me, look for other hosting company. I've none to recommend because I'm switching to dedicated hosting which makes things easier.
snake_314 ( snake_314(at)hotmail dot com ) at: 2007-11-10 Time Hosted: 6 mo. to 1 year General Rating note:
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73 out of 74Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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Intermediate Co-Located Server Advanced Co-Located Server
John ( jchoagland(at)yahoo(dot)com ) at: 2007-10-18 Time Hosted: 2 to 3 years General Rating note:
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66 out of 73Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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More downtime:
Over the past few months, there have been a number of outages:
It is 10/17/07 and both of my websites hosted on easycgi.com have been down for over four hours. Their home page is down also, which means users can not create a "trouble ticket".
I sent them an e-mail earlier in the evening, but have received no reply.
I tried calling the 866 number listed next to the review and got an operator saying "All of the circuits are busy. Please try again later."
Other downtimes include:
Aug 2007: overall slowness (may be due to too many databases on their servers, as another reviewer mentioned, but I'm unable to verify)
Aug 2007: complained to me that someone complained to them that my newsletter was spam, yet easycgi routinely lets 20-30 spam messages A DAY through their "filters".
July 2007: intermittent slowness and "problem loading pages" error.
July 10, 2007: site down for over 4 hours for an unknown reason
6/8/07: sites down, received an e-mail later (after I complained) about how they were experiencing trouble with their upstream provider.
April 2007: intermittent "problem loading page" errors
I could go back further, but you probably get the point- about once a month or so, the sites suffer some kind of downtime.
Are these downtimes enough to break their "99% uptime guarantee" (or however they word it)? Maybe not, but having an e-commerce site down for hours on end can hurt a business.
Howard Moseley ( moseleyh at hotmail dot com ) at: 2006-03-09 Time Hosted: 6 mo. to 1 year General Rating note:
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341 out of 452Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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What was promised to be a FREE set up very quickly become a $25.00 charge + a $25.00 + a $25.00 + a $25.00 charge. I was setting up an ASP site and they charged to register every DLL .... isn't this simply a part of setting up an ASP site? You can also forget the Disk space... Yes, plenty of disk space but extremely low space allowed for your Database. I ended up purchasing 12 gigs of disk space to run a 2.5 gB database.... and the price that was advertised at $26.95 per month quickly grew to $66.95 per month.
Overall, I would not recommend this Host to anyone. They have a multitude of ways to charge you and when you are in the process of setting up or transfering a site to them... you have little choose but to pay all the fees they gouge you with.
I have since changed to another Host and must say.... NO set up fees and the monthly fee is Exactly what they advertised. I have not checked the page load speed, but off hand it seems much faster.
Stay far away from this Host company... way too many tricks for my taste.
